Is a Forum or Blog Good for your Business Site?

Posted by David on Jan 9, 2009 in Customer Service | 1 comment

The short answer is maybe.  The longer answer is if you have time to maintain them, then the answer is, “hell yes!”  You also need a decent product, if you’re selling a shitty product and you get a lot of complaints it’s probably not a good idea to have a public complaint area. Forums need to be maintained.  A lot of companies have...

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